EMTALA Update 2020- Frequently Cited Deficiencies by CMS for Hospitals- 3 Part Webinar Series

HEALTHCARE Feb 19, 2020 120 minutes
01:00 PM EST 12:00 PM CST 11:00 AM MST 10:00 AM PST

Description:-

This webinar series consists of 3 parts:-

  • EMTALA Part 1- Wednesday, Feb 05, 2020, 1:00 PM EST- 3:00 PM EST, 120 Minutes
  • EMTALA Part 2- Monday, Feb 10, 2020, 1:00 PM EST- 3:00 PM EST, 120 Minutes
  • EMTALA Part 3- Wednesday, Feb 19, 2020, 1:00 PM EST- 3:00 PM EST, 120 Minutes

 

Did you know that the EMTALA manual was updated in July of 2019? Did you know there were five recent documents or survey memos that have promulgated by CMS? Did you know the OIG regulations are not contained in the CMS EMTALA CoP manual?

EMTALA is a hot topic and should now be on the radar screen for every hospital. There have been a recent increased number of deficiencies and increased CMS and OIG activity. Would you know what to do if a CMS surveyor walked into your hospital today to investigate an EMTALA complaint? 

Did you know that the EMTALA penalties have more than doubled plus a cost of living so it is almost $105,000 per violation for hospitals over 100 beds? A recent article found that 30% of US hospitals and 34% of Critical Access Hospitals have violated EMTALA in the last decade. Violations were most likely to occur in the southeast region and with hospitals with fewer than 100 beds. CMS has also made a change in that some EMTALA investigations will occur 2 days after notification of a complaint. CMS also issued an MLN article on the Born-Alive Infant Protection Act on June 27, 2019. CMS also updated the survey memo on this in July 2019 in addition to a survey memo with seven FAQs.

Do you know when are you required to report a potential EMTALA violation? Don’t be caught off guard. CMS issued a recent deficiency memo showing that over 4,754 hospitals received deficiencies for failure to comply with the federal EMTALA law. Most hospitals were unprepared. This makes it the most frequent area of noncompliance. Common deficiencies will be discussed.

This program will also discuss a recent case against a South Carolina hospital which was the largest EMTALA settlement of 1.2 million dollars. It is anticipated that healthcare will see larger EMTALA fines and more activity because of the higher fines and the OIG final changes. These changes are not in the CMS CoPs and will be discussed.

It will also discuss the Quality Improvement Organization process which is now be done by the two BFCC QIOs. This program will discuss the CMS memos including three CMS survey memos on Ebola and EMTALA.

Every hospital that has an emergency department and accepts Medicare and Medicaid patients must follow the federal law and the Center for Medicare and Medicaid Services (CMS) Conditions of Participation Interpretive Guidelines on the Emergency Medical Treatment and Labor Act (EMTALA). Hospitals without emergency departments must comply with EMTALA if they have specialized capabilities. EMTALA can also impact obstetrical patients and behavioral health patients. 

This 3 part webinar will include the regulations and interpretive guidelines. It will include all 12 sections and an expanded section for on-call physicians and the shared and community care plan process. 

Hospitals will need to ensure their policies, procedures, and training is adequate to ensure compliance with EMTALA. The hospital must know how to do a medical screening exam, how to stabilize a patient and what constitutes an emergency medical condition. Transfers must be compliant with these requirements.

This three-part webinar will include the discussion of a case that has created an enormous expansion of hospital and practitioner liability under federal law. The case, Moses v. Providence Hospital and Medical Centers, Inc., No. 07-2111 (6th Cir. April 2009), overruled the CMS regulation that EMTALA obligations end when the hospital admits the patient in good faith. Those states in the 6th Circuit (Ohio, Kentucky, Tennessee, and Michigan) must now follow this case as precedent. Sometimes the result may be different if the patient files a lawsuit as opposed to filing a complaint with CMS. This case illustrates the importance of understanding the role that case law has on the outcome of EMTALA litigation. Patients can complain to CMS and request an investigation or they have the option of going and directly filing a lawsuit.

Failure to comply and follow the federal EMTALA for all hospitals, including critical access hospitals, could result in loss of Medicare and Medicaid payments. Money fines can be assessed against hospitals and physicians who negligently violate the EMTALA law. There has been increased activity in the area of EMTALA.

The federal EMTALA law and the accompanying regulations are complex. This program is structured to make the requirements understandable with the liberal use of examples. 

Session Agenda:-

This program will cover the following (Part 1 of 3):

  • OIG changes that every hospital should be aware of
  • BFCC QIOs process
  • If immediate jeopardy 2-day visit required
  • Common deficiency report by CMS
  • The basic concept of EMTALA
  • Who are the players?
  • CMS EMTALA website
  • Revised manual
  • New survey memos
  • Penalties have more than doubled
  • AmHealth 1.3 million dollar settlement
  • How to locate a copy of the EMTALA regulations
  • OCR memo and EMTALA investigations
  • OIG advisory opinions on EMTALA
  • CMS Deficiency memo
  • Compliance program
  • CMS Survey memos
    • EMBOLA and EMTALA memo
    • CMS Memo on EMTALA and telemedicine
    • CMS memo on payment and collections
  • EMTALA definitions and requirements 
  • The Joint Commission standards
  • EMTALA sign requirements
  • Who does EMTALA apply?

 

This program will cover the following (Part 2 of 3):

  • Payment issues
  • Reasonable registration process
  • Financial questions from patients
  • Patients who sign out AMA
  • Specialized capability
  • Policies and procedures required
  • On-call physicians issues
  • Hospital recommendations
  • Dedicated emergency department
  • Central log
  • Special responsibilities
  • Meaning of “comes to the ED”
  • Definition of hospital property
  • EMTALA and outpatients
  • Capacity
  • Dedicated emergency department
  • Inpatients and observation patients

 

This program will cover the following (Part 3 of 3):

  • Medical screening exam
  • Certification of false labor
  • Born alive law and EMTALA and new memos and MLN article
  • Minor child request for treatment
  • CMS memo with 7 FAQs
  • Telemetry
  • When can you be on diversion?
  • Parking of patients
  • Helipad
  • State plans and EMTALA
  • Who can be a QMP?
  • The Moses case
  • Waiver of sanctions
  • Requests for medications
  • Blood alcohol tests
  • Emergency medical condition
  • Stabilization
  • OB patients
  • Born-Alive Infant Protection Act and  MLN clarification
  • Transfer and transfer forms
  • Behavioral health patients
  • QIO role with EMTALA

Session Objectives:-

  • Discuss that EMTALA is a frequently cited deficiency for hospitals (Part 1)
  • Recall that CMS has a manual on EMTALA that all hospitals that accept Medicare must follow (Part 1)
  • Describe that the hospital must maintain a central log (Part 2)
  • Discuss the hospital's requirement to maintain a list of the specific names of physicians who are on call to evaluate emergency department patients (Part 2)
  • Recall that CMS has requirements on what must be in the EMTALA sign (Part 2)
  • Describe the hospital's requirements regarding a minor who is brought to the ED by the babysitter for a medical screening exam (Part 3)
  • Discuss when the hospital must complete a certification of false labor (Part 3)

Who Should Attend?

  • Emergency Department Managers
  • Emergency Department Physicians
  • Emergency Department Nurses
  • ED Medical Director
  • Risk Managers
  • OB Managers and Nurses
  • Behavioral Health Director and Staff
  • Chief Nursing Officer
  • Nurse Supervisors
  • Nurse Educators
  • Staff Nurses
  • Outpatient Directors
  • Compliance Officers
  • Legal Counsel
  • Directors of Hospital-Based Ambulance Services
  • Director of registration
  • Registration staff and director
  • ED education staff
  • On-call physicians
  • Chief Medical Officer (CMO)
  • Chief Nursing Officer (CNO)
  • Chief Operating Officer (COO)
  • Chief Financial Officer
  • Patient Safety Officer
  • Joint Commission Coordinator
Presenter BIO

Sue Dill Calloway, R.N., M.S.N, J.D. is a nurse attorney and President of Patient Safety and Healthcare Consulting and Education. She is also the past Chief Learning Officer for the Emergency Medicine Patient Safety Foundation and a current board member.  She was a director for risk management and patient safety for five years for the Doctors Company. She was the past VP of Legal Services at a community hospital in addition to being the Privacy Officer and the Compliance Officer.  She worked for over 8 years as the Director of Risk Management and Health Policy for the Ohio Hospital Association.  She was also the immediate past director of hospital patient safety and risk management for The Doctors Insurance Company in Columbus area for five years.  She does frequent lectures on legal and risk management issues and writes numerous publications.

Sue has been a medico-legal consultant for over 30 years. She has done many educational programs for nurses, physicians, and other health care providers on topics such as nursing law, ethics and nursing, malpractice prevention, HIPAA medical record confidentiality, EMTALA anti-dumping law, Joint Commission issues, CMS issues, documentation, medication errors, medical errors, documentation, pain management, federal laws for nursing, sentinel events, MRI Safety, Legal Issues in Surgery, patient safety and other similar topics.  She is a leading expert in the country on CMS hospital CoPs issues and does over 250 educational programs per year.  She was the first one in the country to be a certified professional in CMS.  She also teaches the course for the CMS certification program.

She also writes many articles for Briefing on the Joint Commission. She also writes articles on ambulatory surgery and present educational programs on ambulatory surgery issues. She was affiliated with Mount Carmel College of Nursing as an adjunct nursing professor for over seventeen years. She was also a trial attorney for eight years defending nurses, physicians and healthcare facilities.

She has been employed in the nursing profession for more than 30 years.  Ms. Calloway has legal experience in medical malpractice defense for physicians, nurses and other health professionals.  She is also certified in healthcare risk management by the American Society of Healthcare Risk Managers.

Ms. Calloway received her AD in nursing from Central Ohio Technical College, her BA, BSN, MSN (summa cum laude) and JD (with honors) degrees are from Capital University in Columbus.  She is a member of many professional organizations. She has a certificate in insurance from the American Insurance Institute.

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