Social Media Issues in Healthcare; Legal, Risk Management, Confidentiality, loss of licensure, and more

HEALTHCARE Apr 29, 2020 120 minutes
01:00 PM EST 12:00 PM CST 11:00 AM MST 10:00 AM PST

Description:-

This program will discuss when social media bites back in healthcare. It will include legal and risk management issues. Nurses, physicians, and other employees have lost their jobs and their licenses by violating confidentiality or professional boundaries. Every healthcare provider should listen to this program to find out what is permissible and what is not.

This program will discuss social media cases. It will discuss the National Council of State Board’s guide to social media for nurses.  The Federation of State Medical Boards policy, the AMA’s documents on professionalism in social media for physicians will be covered.

Legal and risk management issues in social media will be analyzed. Privacy issues and tips to minimize liability will be explored. Hospitals and other employers should maintain optimal policies on social media. The following will also be discussed; the FTC CAN-SPAM act, CDC social media toolkit, and Stored Communication Act.

Objectives:-

  • Discuss the healthcare practitioners have been disciplined or terminated for violating confidentiality or professional boundaries when posting information about patients on social media
  • Recall that the National Council on State Boards has a document called the “Nurses Guide to Social Media” that all nurses should be aware of 
  • Describe that healthcare practitioners should be aware of their hospital or employer’s policy on social media
  • Recall the Federation of State Medical Boards has a model policy guideline for social media that physicians should be aware of

Detailed Outline:-

  • What is social media
  • Social media website
  • Social networking facts
  • Legal Issues in Social Media
    • Privacy
    • Fire me… Make my day case
    • Test for concerted activity
    • Use of posts by others
    • Be careful what you say on Facebook cases
    • Follow employer policies
    • Employer policies should be specific
    • Federal Trade Commission
    • Discrimination and discoverability
    • Recommendations to minimize liability
    • Malpractice insurance cases
  • 16 cases involving nurses and social media
  • Hospital policy on social media
  • Joint Commission on texting orders
  • Board of Nursing Guide to Social Media
  • ANA 6 Tips for Nurses Using Social Media
  • Federation of State Medical Board Policy
  • AMA documents on Professionalism in Social Media
  • CDC’s Social Media Toolkit
  • FTC CAN-SPAM Act
  • Stored Communication Act
  • In Summary

Who Should Attend?

Nurses, Physicians, Healthcare workers, Chief Medical Officer (CMO), risk managers, human resources, medical students, residents, interns, student nurses, healthcare staff, nurse educators, patient safety officers, compliance officers and any healthcare person who uses social media.

Presenter BIO

Sue Dill Calloway, R.N., M.S.N, J.D. is a nurse attorney and President of Patient Safety and Healthcare Consulting and Education. She is also the past Chief Learning Officer for the Emergency Medicine Patient Safety Foundation and a current board member.  She was a director for risk management and patient safety for five years for the Doctors Company. She was the past VP of Legal Services at a community hospital in addition to being the Privacy Officer and the Compliance Officer.  She worked for over 8 years as the Director of Risk Management and Health Policy for the Ohio Hospital Association.  She was also the immediate past director of hospital patient safety and risk management for The Doctors Insurance Company in Columbus area for five years.  She does frequent lectures on legal and risk management issues and writes numerous publications.

Sue has been a medico-legal consultant for over 30 years. She has done many educational programs for nurses, physicians, and other health care providers on topics such as nursing law, ethics and nursing, malpractice prevention, HIPAA medical record confidentiality, EMTALA anti-dumping law, Joint Commission issues, CMS issues, documentation, medication errors, medical errors, documentation, pain management, federal laws for nursing, sentinel events, MRI Safety, Legal Issues in Surgery, patient safety and other similar topics.  She is a leading expert in the country on CMS hospital CoPs issues and does over 250 educational programs per year.  She was the first one in the country to be a certified professional in CMS.  She also teaches the course for the CMS certification program.

She also writes many articles for Briefing on the Joint Commission. She also writes articles on ambulatory surgery and present educational programs on ambulatory surgery issues. She was affiliated with Mount Carmel College of Nursing as an adjunct nursing professor for over seventeen years. She was also a trial attorney for eight years defending nurses, physicians and healthcare facilities.

She has been employed in the nursing profession for more than 30 years.  Ms. Calloway has legal experience in medical malpractice defense for physicians, nurses and other health professionals.  She is also certified in healthcare risk management by the American Society of Healthcare Risk Managers.

Ms. Calloway received her AD in nursing from Central Ohio Technical College, her BA, BSN, MSN (summa cum laude) and JD (with honors) degrees are from Capital University in Columbus.  She is a member of many professional organizations. She has a certificate in insurance from the American Insurance Institute.

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